*IMPORTANT UPDATES REGARDING SHIPPING DELAYS
1. Due to the holidays and COVID-19, our warehouse may be experiencing shipping delays. We apologize for any inconvenience!
2. UPS has suspended all guaranteed deliveries at this time which includes expedited shipments - see here.
3. Expedited shipping is not guaranteed due to COVID-19
4. US customers may see shipping delays due to wildfires, weather, and COVID-19 related delays.
5. We are seeing delays with international shipments due to COVID-19 related shipping restrictions, delays with USPS, and customs agencies being overwhelmed with shipments at this time.
HOLIDAY SHIPPING CUT OFFS
Please note that these dates are not concrete as shippers are seeing delays with the overwhelming shipments this holiday season. UPS has also suspended all guaranteed overnight, 2-day, and 3-day deliveries this year.
DOMESTIC & INTERNATIONAL SHIPPING
Shipments depart our USA based warehouse Monday-Friday, excluding Holidays. Orders received before 12:00pm PST will ship out of our warehouse on the same day. If you do not receive an “Order Shipped” email within 5 days, please email firstname.lastname@example.org.
UNITED STATES SHIPPING
FedEx Smart Post Shipping (5-10 business days)
UPS 3 Day Select - $19.95
UPS 2 Day Air - $24.95
UPS Next Day Air - $39.95
- We offer free domestic ground shipping!
- Any shipments going to Alaska/Hawaii will automatically ship out via USPS.
- If your order is placed before Noon PST, your order will ship same day. Otherwise, it will ship on the next business day.
- Orders placed over the weekend (after Noon PST on Fridays) will ship out on the following Monday.
- Our warehouse/fulfillment is located in Southern California.
Canada Standard Service (10-16 days)
*PLEASE NOTE: Canadian customers may be subject to additional customs fees. On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees by law. For more information, please contact your Customs’ office for information on duties, taxes and restricted items. Feel free to check our Store Locator, for retailers in Canada, that offer shipping within Canada to avoid customs charges.
International Standard Service (14-28 days)
*USPS is temporarily suspending international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.
List of destinations effected here
We ship to Europe, Australia, and many other countries. During the checkout process, a dropdown with a list of countries we ship to will be displayed.
*PLEASE NOTE: International customers may be subject to additional customs fees. On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees by law. For more information, Please contact your Customs office for information on duties, taxes and restricted items.